Skip links


We are registering fully qualified, experienced psychotherapists, counsellors and psychologists who wish to offer their skills and expertise to support our frontline workers.


If you can spare an hour a week,

it can make a huge difference,

please get in touch.

Do you work in the NHS or as a frontline worker? Request support now

Register Here

We are passionate in supporting our NHS and frontline workers who need emotional support.
Please complete this form if you meet the requirements below. Thank you so much for your support.

They may benefit greatly from your time and professional skills.

Our help can minimise their distress and maximise their capacity to support others.

Claire Hams MBACP | Psychodynamic Counsellor

“Registering with Frontline19 was a streamlined process and I felt very supported by the team. My first client was matched to me based on my experience. Having worked for twelve years for the NHS, it’s a privilege to be able to offer therapeutic support to an NHS frontline nurse and give something back at this time of great need.”

You could help by offering:

  • One hour of Counselling/Therapy per week
  • Supervision for our amazing volunteers

Requirements for Counsellors, Psychologists & Psychotherapists

Thank you for offering your services.

Please proceed to the registration form if you have the following:

  • A recognised qualification as a counsellor, psychologist or psychotherapist
  • Capacity for clients to process painful, challenging or traumatic experiences
  • Ability to offer between 1-5 sessions per week. An hour a week can make a huge difference to someone so please do get in touch if you can spare an hour.
  • Some flexibility around session times as many people will be working shifts
  • Own public liability insurance
  • Membership of a recognised association or body, namely HCPC, BACP, UKCP, BABCP or similar (you do not need to be an accredited member)*
  • We work online and so the capability to work via Zoom, Skype, FaceTime or Phone will be needed. We can offer technical support.
  • Willingness to offer pro-bono sessions for the duration of the therapeutic relationship**

You understand that any agreement is between you and the client, as in any therapeutic relationship, and Frontline19.com is a matching service.

*If you are a member of a professional membership body that’s not listed, please do apply or contact us via contact@frontline19.com
*You do not need to be accredited.

*We offer between 8-12 sessions and consider this short term work


What will happen next?

Your registration will be sent to our therapist support coordinator, Mel. She will complete your verification process and if you meet our requirements you’ll receive an email and your account will be approved.  

How long will it take to be matched up?

We are a small busy team and once your account has been approved, it can take up to 7 days, for you to receive details of your first referral. This is dependent on if we have a waiting list or not. 

Can I choose which sort of frontline worker I’m matched to?

No, we need all our therapists to be open to working with any NHS or frontline worker who needs support.  

What if the therapeutic relationship isn’t working?

These things sometimes happen and want to support you too, so please let us know if it really isn’t working and we can assign your client to a different therapist. We can then look at sending you a new referral.  

Do you offer supervision?

Yes, we do! We want to support you as much as we can and when you joining Frontline19 as a volunteer you are part of the team. We have some amazing Supervisors and also facilitate peer group supervision as well as good CPD opportunities.

We also have a free Facebook group where there are therapists offering free supervision although we don’t discuss clients in there. It’s a space to share ideas and support each other. Please contact Mel on therapists@frontline19.com for more details. 

Want a break from volunteering?

We totally understand that you just need to let us know.

Please follow this login link to put things on hold.